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Age UK Sheffield - Befriending - Steel City Friends - Face to Face

Ongoing

This role operates city wide

The role in a nutshell:

Support an older person through regular face-to-face visits so they can rebuild confidence, reduce feelings of loneliness and social isolation. Some travel via car or public transport is expected.

What will you be doing?

Volunteers commit to supporting one person for six months through weekly face‑to‑face visits, usually in their home. During this time, they encourage reconnection with hobbies, interests, or local groups. Together, you’ll work towards achieving something that promote wellbeing and independence, reduce feelings of loneliness, and help them rediscover what brings joy to their life.

How would you be supported in this role?

You’ll receive training before being matched that will cover things like loneliness, social isolation, goal-setting and safeguarding. You will receive ongoing support throughout your volunteering journey, including regular check-ins and ad-hoc peer-to-peer support to share experiences with other volunteers. As well as clear guidance on Age UK Sheffield’s processes, policies and procedures to ensure you feel confident and supported in your role.

Travel expenses are covered not including taxis. This does not cover food, drink or cost of activities.

 

Why do we need volunteers in this role?

Many older people in our community face loneliness, social isolation, and a loss of confidence — especially after sudden changes to their health or circumstances. These challenges can make it difficult to leave the house, engage with others, or feel part of a community. 

 

Volunteers play a vital role in breaking this cycle. By offering friendship and encouragement, you’ll work with the person you are matched with to overcome some of the barriers they face and reignite their sense of independence and belonging. 

 

Additional information:

Location: City-wide across Sheffield, some travel will be expected. 

Time commitment: Flexible, ideally once a week for at least one hour (not including travel time). A minimum commitment of six months is required.

DBS check and references: A DBS check will be carried out (at no cost to you), and two references are required—one professional and one personal.

Responsible to: Volunteer Coordinator.

 

What skills, interests or experience might be helpful in this role?

  • A friendly and kind approach
  • Confidence (or a willingness to grow in confidence)
  • Openness to meeting new people and working independently
  • Empathy and patience, with an understanding of the challenges older people may face
  • Flexibility to follow the needs of the person you support
  • A willingness to learn about local services and groups
  • No previous experience is required — we provide full training and ongoing support

To find out more please contact: