Age UK Hillingdon, Harrow & Brent - Information and Advice Volunteer

Ongoing

This role is based at the Townfield Community Centre.

The role in a nutshell:

In this role, you'll be a vital source of support and information for those in need, helping them navigate various challenges and find the resources they require.

What will you be doing?

• Offering a warm welcome to clients and listening to their concerns

• Providing clear and accurate information on a range of topics

• Helping clients understand their options and make informed decisions

• Signposting to relevant services and resources

• Keeping up-to-date with the latest information to ensure the best advice is given

• Working with a fantastic team of volunteers and staff to make a real difference

How would you be supported in this role?

• We will make sure that you receive appropriate training for the role and that you have the support of a member of staff

• We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses

Why do we need volunteers in this role?

Age UK Hillingdon, Harrow & Brent involves volunteers in the delivery of our services and operations to help us reach as many older people in need of our services as possible. The time and talents volunteers offer play a vital role in the successful delivery of our charity’s mission.

Additional information:

• The satisfaction of knowing you're making a positive impact

• New skills and knowledge through training and experience

• The opportunity to meet new people and be part of a supportive team

As part of the recruitment process, this position requires a DBS check and two satisfactory references.

What skills, interests or experience might be helpful in this role?

• Excellent communication and listening skills

• A friendly, empathetic, and non-judgemental attitude

• A willingness to learn and stay informed about various topics

• Reliability and commitment to regular volunteering

• Basic computer skills (training will be provided)

To find out more please contact:

Opportunity type

Information and Advice

Skills

Communication

Administration

Organisation

People skills

Problem-solving

Teamwork

Location

This role is based at the Townfield Community Centre. | Age UK Hillingdon, Harrow & Brent | Townfield Community Centre, Townfield Road Hayes, UB3 2EL United Kingdom

Team

Community Services

Division

Age UK Hillingdon, Harrow & Brent

How often do we need your help?

Following training a minimum of one year commitment in the role, and a minimum of 3 hours a week

What is the minimum age to apply?

18