web
You’re offline. This is a read only version of the page.
close

Time remaining: 30:00

Hurry up! Time is running out!

×

Are you still here? Your session will expire soon

Age UK Hillingdon, Harrow & Brent - Townfield Volunteer Receptionist

Ongoing

This role is based at the Townfield Community Centre.

The role in a nutshell:

We are looking for a friendly and organised Volunteer Receptionist at our Townfield Community Centre.

What will you be doing?

• Take clear messages 

• Be able to use office equipment i.e., photocopier 

• Maintain client confidentiality 

• Use our CRM system, Salesforce 

• To assist/lead on group delivery activity, if comfortable to do so (training and support provided). Activities could include: chair exercises, quizzes, Bingo, games, arts and crafts, group discussions on various topics 

• Occasionally (with the coordinator), accompany clients on trips and events that are outside of the club 

• To welcome existing and new members to groups 

• To encourage group members to socialise and participate in activities 

• To help in the setting up of rooms for activities, for example moving tables and chairs 

• Make tea and coffee, prepare light refreshments

How would you be supported in this role?

• We will make sure that you receive appropriate training for the role and that you have the support of a member of staff

• We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses

Why do we need volunteers in this role?

Age UK Hillingdon, Harrow & Brent involves volunteers in the delivery of our services and operations to help us reach as many older people in need of our services as possible. The time and talents volunteers offer play a vital role in the successful delivery of our charity’s mission.

Additional information:

• We will make sure that you receive appropriate training for the role and that you have the support of a member of staff 

• We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses 

• The joy and satisfaction of knowing you’re making a real difference 

• Valuable transferable skills 

• Become part of a supportive and friendly team

 

As part of the recruitment process, this role is subject to the provision of two satisfactory references.

What skills, interests or experience might be helpful in this role?

• Good basic computer skills, with knowledge of Office 

• Good organisational skills 

• A clear and confident telephone manner 

• Knowledge of GDPR 

• Good communication skills, written and verbal 

• Experience of dealing with members of the public in a professional way 

• Good interpersonal skills and be able to talk to a wide variety of people 

• Empathy and an understanding of the issues that face older people 

• Enthusiasm and reliability 

• Other languages are an advantage Be committed and reliable 

• The ability to work with a range of people

To find out more please contact: